Privacy Policy

At Vigalla, we respect user privacy and are committed to protecting personal information collected through our website.

This policy explains what information we collect, why we collect it, and how you can request deletion of your data.

What Information We Collect

• Lead details you submit through booking or contact forms (such as name, email, phone number, and inquiry details).
• Security and operational data collected to protect the website, including IP address, browser user-agent, and related access metadata.
• Real User Monitoring (RUM) performance data to measure user experience and website speed.

How We Use Information

• Responding to customer inquiries and managing leads.
• Improving user experience, site stability, and technical performance.
• Preventing fraud, attacks, unauthorized access, and other malicious activity.

Data Sharing

Collected data is used only by our company and is not sold or shared with third parties for marketing or commercial data use.

Data Security

We apply reasonable organizational and technical safeguards, including WAF protections, to reduce security risks and protect collected information.

Use of Artificial Intelligence

Certain features on this website, such as the FAQ assistant, may utilize artificial intelligence technologies.

Interactions with these features may be logged and reviewed for the purposes of service improvement, quality assurance, and system maintenance.

Your Rights

You may request access, correction, or deletion of personal data stored in our systems, and we will process such requests within a reasonable timeframe, subject to applicable law.

Privacy Requests

If you have privacy questions or want your data deleted from our systems, we are here to help.

You can reach us through the Contact form, and we will respond as soon as possible.